The Future of Connected Intelligence: Salesforce + Informatica

Powering Data Cloud, MuleSoft, and Agentforce with Trusted, AI-Ready Data

Salesforce, LumenData Partner

Platinum Partner for the Integrated Salesforce Ecosystem

With the completion of the Salesforce acquisition of Informatica (November 2025), the bridge between enterprise data management and AI-driven engagement is now a reality. As an Informatica Platinum Partner with deep expertise in the Salesforce stack, LumenData helps you turn high-entropy noise into high-value intelligence.

Bridging the "Context Gap" for Agentic AI

General AI models have broad knowledge but zero business context.
Without clean, governed data from your entire enterprise, AI agents are forced to guess—leading to hallucinations and errors.

Agentforce: Deploying autonomous AI agents that reason and act on a foundation of "Enterprise Truth."

Data 360: Creating a real-time, zero-copy shared memory for your enterprise.

MuleSoft: Delivering the operational signals and API-led actions your agents need.

Trusted Context for Every Salesforce Moment

The LumenData Advantage: We execute implementations of Informatica’s metadata intelligence to ensure your AI agents reason & act based on accurate, real-time enterprise context.

Focus Area:
Trusted Data Foundation

The LumenData Advantage: We combine MuleSoft’s API-led connectivity with Informatica’s data mastery to orchestrate complex workflows across legacy and SaaS environments.

Focus Area:
MuleSoft + Informatica

The LumenData Advantage: Using Informatica’s MDM and Governance, we create a single source of truth within Salesforce Data 360 for personalized customer experiences.

Focus Area:
AI-Ready Data 360

The LumenData Advantage: We fuel your dashboards with harmonized data, enabling natural language exploration and "Agentforce for Tableau" to drive human-agent collaboration.

Focus Area:
Tableau & CRM Analytics

How We work

How We Implement the
Unified Salesforce + Informatica Stack

Build AI-Ready Data 360 Solutions

We leverage Informatica’s Master Data Management (MDM) and Data Quality to harmonize business objects—products, suppliers, and assets—directly within Salesforce Data Cloud.

Result:

A “Single Source of Truth” that powers personalized customer journeys and accurate AI reasoning

Intelligent MuleSoft Orchestration

We combine MuleSoft’s API-led connectivity with Informatica’s enterprise data mastery.

Result:

Real-Time Data Activation: When a shipment is delayed or inventory drops, your system doesn’t just record it—it triggers an Agentforce action immediately

Agentforce: Your Trusted Agentic AI Platform

Power Agentforce with Informatica’s Metadata Intelligence.” We implement the governance & lineage layers required for agents to operate safely and autonomously.

Result:

Secure, scalable AI agents that handle multi-step reasoning without human supervision

Turn Your Data Foundation
into an AI Launchpad

Don’t just maintain your Informatica footprint—leverage it

We help you bridge existing MDM, Data Quality, and Governance workflows directly into Salesforce Data Cloud and Agentforce.

We ensure a seamless transition, providing the “Trusted Context” required to power autonomous agents & 10x the ROI on your existing data estate.

Supercharge Your CRM
with Enterprise Data Mastery

Beyond integration. Clean data drives great CRM outcomes.

We integrate Informatica’s data cleansing, multi-domain mapping, and end-to-end lineage directly into your Salesforce environment

We enhance your Data Cloud and MuleSoft strategies to make AI smarter, analytics more reliable, and Customer 360 truly complete

The LumenData Reference Architecture

From Raw Systems to Intelligent Action

Systems
of Record

ERP

Legacy Databases

Warehouse & SaaS

The Foundation (Informatica)

Data Quality & MDM

Governance

Managed by LumenData

The Connective Tissue (MuleSoft)

API-Led Orchestration

Event Streaming

The Intelligent Surface (Salesforce)

Agentforce

Data 360

Tableau providing real-time & trusted engagement

Why LumenData for Salesforce + Informatica

Platinum Heritage

10+ years as a leading Informatica partner with the highest volume of successful cloud deployments.

Agentic Experts

We build autonomous agent workflows grounded in RAG (Retrieval-Augmented Generation) architectures.

Industry Accelerators

Pre-built connectors and governance frameworks for Manufacturing, Healthcare, and Financial Services.

Architectural Rigor

We solve the "Garbage In, Garbage Out" problem for Agentic AI.

Resources

Check out our Salesforce Resources