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Challenges
A leading provider of corporate travel management services faced challenges with fragmented data systems & outdated reporting mechanisms, impacting decision-making & customer experience.
- Disconnected data across multiple ERPs and platforms (U.S. & Canada)
- Lack of a unified reporting structure across business verticals
- Limited visibility into operational and financial KPIs
- Dependency on manual processes for reporting and analysis
Objectives
The client sought to modernize their data infrastructure to unlock real-time, actionable insights and streamline reporting.
- Establish a centralized data platform using Snowflake
- Integrate six key source systems, including Salesforce and ERPs
- Deliver executive-level and business-specific dashboards
- Enable self-service analytics and scalable reporting processes
LumenData's Solutions
LumenData leveraged Informatica IDMC and Snowflake to deliver a modern, cloud-native data environment:
- Configured IDMC with best practices and secure integrations
- Connected and ingested data from six disparate systems
- Built data marts and reporting views for four core verticals: Travel, Traveler, Sales, Finance
- Delivered 2 executive dashboards and 8 business vertical reports via Power BI/Looker
- Designed scalable ETL/ELT pipelines with real-time readiness, data quality rules, and observability
Business Impact
LumenData enabled the customer to shift toward a data-first culture with enhanced operational intelligence:
- Streamlined and centralized reporting across departments
- Improved decision-making with accurate, real-time KPIs
- Reduced manual data handling and increased analyst productivity
- Established a modern architecture for future AI & analytics initiatives
