Privacy Policy

Privacy Policy

for LumenData, Inc.

Thank you for choosing LumenData! Your privacy and data security are of paramount importance to us, and we’re committed to protecting your sensitive information. In case you have any doubts or questions about this privacy policy, please connect with us atinfo@lumendata.com.

This Privacy Policy aims to clear out any of your doubts related to the information we collect, its usage, and your rights in relation to it.

Information Collected

Personal information that we collect includes information you provide voluntarily at the time of using any of our services or when you contact us. It could be personal information like email address, phone number, and other relevant information.

We may also collect information such as IP address, device characteristics, and browser type when you visit our site. However, this information does not reveal your name or contact information.

We may use cookies to collect information about your browsing activities on our website. We collect log files that our servers automatically collect as you visit our website.

Information Usage

We’re committed to using your information responsibly. Here’s how we leverage the information we collect:

  • To provide you with requested services or any information requested from you.
  • To solve any of your queries and issues.
  • To send you relevant updates, announcements, and other relevant marketing communications.
  • To detect and prevent fraudulent activities.

Information Sharing

Here’s an overview of how we handle information sharing. We may share your data on the following basis:
  • With your consent or at your direction, your data may be processed.
  • When we enter into a contract, we need your information to fulfil the terms of the contract.
  • If required to do so by law or if disclosing your information is necessary to comply with a legal obligation.
  • We may disclose your information if it is necessary to prevent any instances of fraud or potential threat or any illegal activity.
  • In the event of any merger or acquisition, we may transfer your personal information to the involved parties.

Prioritizing the Safety of Your Information

We handle your sensitive data with the utmost care and employ advanced security measures to protect it from unauthorized access, disclosure, or misuse. LumenData is SOC2 certified. The certification marks the effectiveness of our security controls and the assurance that your data is managed in a compliant manner.

Your information is confidential, and we do not share it with third parties without your explicit consent. Your privacy and security remain our top priority.

Your Personal Data Rights

Under certain circumstances, you have the right to request the deletion of your personal data. We will respect your decision and evaluate your requests in accordance with applicable laws.

You have the right to request access to the personal data we hold about you, the information on how we use and collect data, and the purpose of collecting data.

We take your rights very seriously and have processes in place to handle requests related to your personal data rights.

To exercise any of these rights, you can connect with us at info@lumendata.com.