University of Texas at Dallas

By implementing the Higher Education Constituent Hub (HECH) and Oracle Identity Manager (OIM), the University of Texas at Dallas is able to maintain a single view of its constituents within its campus-level and separate university system-level data management systems.

The Challenge:

The University of Texas at Dallas (UTD) embarked on several ambitious and strategic initiatives:

  • Grow & expand its constituents:  UTD aimed to increase faculty size from 400 to 610 within a few years, more than double research productivity, and add at least 5,000 new students.
  • Simplify & streamline the IT system landscape: Being a large institution with diverse set of courses and programs, UTD experienced operational complexity with multiple systems and sources including PeopleSoft Campus Solutions, Student Information System (SIS+), a homegrown identity management system, and so on.
  • Adapt easily to UT system-wide initiatives:  The UT System decided to consolidate all HR operations into a central service center.  As a result, UTD had to look for an innovative approach to managing their own constituents while participating as a good citizen in the UT System-level initiatives.

What We Did:

LumenData implemented Oracle’s HECH solution and integrated that to Oracle Identity Manager (OIM) for automatic provisioning of constituents.  The HECH system now maintains the “single source of truth” for master data by

  • Synchronizing the constituent data between UTD’s dedicated PeopleSoft Campus Solutions instance and the University of Texas System’s new, shared PeopleSoft HCM instance).
  • Syndicating the golden constituent records to all downstream systems, including the UT central systems and UTD’s new Identity Management system.

The results UTD experienced from the implementation include

  • Increased operational efficiency through automation and provides a seamless constituent experience
  • Shared services were enabled across the UT campuses
  • Increased security for itself, its constituents, intellectual property, and assets
  • Automated management of Data Quality and identity life cycle