LumenData

CRM On Demand

Unify your customer data with our pre-built CRM On Demand integration.

As enterprises deploy MDM, they face a critical challenge in unifying customer data with their on-premise and cloud-based applications.  LumenData’s pre-built, real-time, bidirectional, and cost-effective integration between CRM On Demand (CRMOD) and MDM addresses this rapidly growing need.

Benefits

CRM On Demand Integration Solution includes the following features:

 

 

  • View the customer hierarchy and access a 360-degree view of data directly from CRM On Demand
  • Functions for Search, Match, and View
  • Fuzzy Search Match from CRM On Demand includes information from corporate apps via a sophisticated matching engine
  • Functions for Cleanse and Standardize
  • Leverage Oracle Customer Hub address validation, parsing, and standardization engine for CRM On Demand
  • Functions for Create, Update, and Delete
  • Bidirectional, automatic, silent syncing between CRM On Demand and corporate apps for all creates and updates

Why choose LumenData?

Enterprise Data Management Expertise. At LumenData, we focus exclusively on MDM, Data Quality, and Data Governance. And with our deep-rooted product knowledge from decades of experience in leading and developing MDM products at major MDM software companies, we understand what it takes to implement MDM quickly and with lower risk.

Data Governance and Data Quality. A governance program that supports data-related decisions and actions is crucial to the success of your MDM implementation. LumenData’s Data Governance services help to coordinate and align all stakeholders on data policies and procedures. Our Data Quality services span from health checks to enterprise data quality deployments across multiple domains.

Our Partnerships Set Us Apart. We work with our partners to co-build products, influence product direction, and build complementary solutions.  We bring industry-specific expertise by being involved with our partners’ marketing- and customer-facing teams to accurately meet the needs of customers.  Learn more about our Partners.

Pre-built Integration Solutions. In addition to our MDM expertise, LumenData has developed many integration solutions to fast-track MDM deployment. These solutions include integrations to cloud and on-premise applications such as Salesforce.com, Peoplesoft, and Siebel CRM.

Cloud Expertise. As some applications move towards the cloud while others stay on-premise, enterprises will face key decisions on how to manage their data across different environments. With our cloud expertise, we can guide you in choosing the most effective environment for your company, whether it is staying on-premise, moving to the cloud, or a hybrid of both.